How to Create a Welcoming, Inclusive, and Safe Retail Space for 2SLGBTQI+ Customers

Not only is having 2SLGBTQI+ friendly policies in your bookstore the right thing to do – it’s also good for business. That’s why Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC), with Tourism HR Canada, have collaborated to launch the Rainbow Registered Accreditation Program for 2SLGBTQI+ friendly businesses and organizations. When you see a Rainbow Registered symbol in the community, you know the business or organization meets a stringent set of standards to ensure 2SLGBTQI+ customers feel safe, welcomed, and accepted.

During this session, CGLCC’s Connor McKiggan will provide useful tips you can apply today to make your business more 2SLGBTQI+ friendly. Booksellers will also learn how their business can become Rainbow Registered, joining a network of accredited safe spaces across Canada. You’ll also hear from a CIBA Bookseller Member who has been through the accreditation process!

Presenter: Connor McKiggan (he/they), Business Development Manager, CGLCC

Who should attend? CIBA Bookseller Members