Ask the Bookseller: Hiring, Training, and Retaining Staff

Books may be your business, but your friendly, knowledgeable staff are the key to leaving a lasting impression on your customers. Where do bookstores advertise for staff? What skills should you look for in a new team member? How do you work out when you need (and can afford) to increase the size of your team? What can your store do to encourage long-term staff loyalty? Join our panel of experienced booksellers to discuss the ins and outs of successful staffing strategies!

Host: Shelley Macbeth, Blue Heron Books (ON)

Panelists: 

• Laura Ash, Another Story Bookshop (ON)
• Anna Beddie, Misty River Books (BC)
• Karlene Nicolajsen, Shelf Life Books (AB) 

Who should attend? Bookseller Members

Time listed is ET.