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Lectures & Labs: The Business of Returns

  • 18-Jan-2022
  • 7:00 PM - 8:00 PM


Registration is closed

An important element of running a profitable bookselling business is planning for, processing, and managing the operational and financial impact of returns. Panelists from three Canadian independent bookstores will discuss their returns processes, and their conversation will be followed by a Q&A and an opportunity for member discussion to improve your business practices. 

Kelly McKinnon, Kidsbooks (Vancouver, BC)
Barbara Minett, The Bookshelf (Guelph, ON)
Ellen Pickle, Tidewater Books & Browsery (Sackville, NB)

Who should attend: Bookselling staff responsible for returns.


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