Sarah Tutty, Director, Insights and Analytics at Penguin Random House Canada, walks through observed trends over the past 12 months as they relate to your customers' buying habits with a dive into who independent bookstore consumers are. She will also share COVID analytical learnings that will remain part of our "new normal".
Presenter: Sarah Tutty, Director, Insights and Analytics at Penguin Random House Canada
This session is for CIBA Bookseller Members only and will not be recorded.
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